Frequently Asked Questions

Frequently Asked Questions

Timeless Custom Decks answers FAQs about their services, materials, and process.

As our name implies, we build decks and offer other services. We build custom decks, multi-level decks, covered decks, patios, pergolas, and shade structures. We also provide deck remodeling and resurfacing services.

Timeless Custom Decks is based in Northeast Ohio. We serve these cities: Aurora, Avon, Bay Village, Brecksville, Eastlake, Hudson, Lakewood, Strongsville, Mentor, and North Olmsted. If you do not see your city, contact us to see if we serve your area.

Yes. We are insured to protect you and your property.

Yes. We will take care of the permitting process, streamline the building process, and make your life easier.

It all begins with giving us a call or contacting us online. Fill out our form, and we will schedule a consultation.

We build decks using Trex and Deckorators decking materials. Each one offers warranties on their products to protect your deck.

Custom decks are tailored to fit your home’s and landscape’s unique specifications, offering enhanced functionality and seamless integration with your existing outdoor spaces.

Yes, custom decks can enhance your property’s aesthetic appeal and functionality, potentially increasing your home’s market value and attractiveness to buyers.

Yes, composite decks are designed to resist fading, staining, and weathering more effectively than traditional wood, offering a longer lifespan with less upkeep.

Composite decks require minimal maintenance, usually periodic cleaning with soap and water to maintain their appearance.

Deckorators utilize Eovations technology, providing superior strength-to-weight ratio and virtually no thermal expansion or contraction.

Yes, certain lines of Deckorators decking are approved for ground and water contact, making them suitable for docks and other waterside applications.

Trex offers several decking lines, including Trex Transcend, Trex Enhance, and Trex Select, each available in various colors and finishes to suit different aesthetics and budget requirements.

Trex decking is designed to withstand various weather conditions, including intense sun, rain, and snow. Its composite material resists fading, cracking, and warping, ensuring durability and long-lasting performance in various climates.

Pergolas provide partial shade by featuring a lattice or beam roof that allows light through while blocking direct sunlight. Shade coverage can be increased with the addition of drapes or a canopy. Louvered pergolas can provide complete protection from the sun and rain.

Yes, pergolas can be designed as standalone structures or attached to a home to extend the living space.

The need for deck remodeling or resurfacing depends on the deck’s condition and material. If you have a wood deck, assessing it every 5 to 10 years is generally recommended.

Signs include splintering, cracked or warped boards, loose railings, or discoloration, all indicating that the deck may require maintenance or resurfacing to restore safety and aesthetics.